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Basics

Most asked questions
View allAre you guys Launching an App?
Yes, of course - our app is already live.
Join to see what people are talking about, right now!
Is the Kofuku app free to download?
Yes, this application is free to download and use. We do not have any premium sections yet. You’d be notified if we do add it.
Do you get this app on the PLAY store?
Yep! We’re everywhere. Just type Kofuku and see your life immediately turn a better corner.
Blogs

Most asked questions
View allAre you guys Launching an App?
Yes, of course - our app is already live.
Join to see what people are talking about, right now!
Do doctors write Sunrise Club blogs?
Our blogs get created by experienced healthcare writers and creatives and reviewed by doctors to ensure that they’re accurate and clear.
Are these blogs medically accurate and evidence-based?
Yes, each blog gets researched by credible medical sources and reviewed to ensure there’s no misinformation or oversimplification.
Campfire

Most asked questions
View allWhat is a Campfire?
Campfires are our community spaces where you can ask questions, share experiences, conduct polls, and connect with others around specific health
How do I join a Campfire?
Browse available Campfires from your home screen or use the search function to find topics you're interested in. Click "Join" on any Campfire that
Can I post anonymously in Campfires?
Yes! Everything you post on Kofuku is anonymous by default. Your username won't be linked to your real identity, and you control how much or how
Common

Most asked questions
View allHow do I delete my account?
Go to Settings → Account → Delete Account. You'll be asked to confirm your decision. Once deleted, your account and all associated data are
Can I create two accounts with two different email IDs?
Not at all! While we take anonymity very seriously, we also need to keep user-security in consideration. You can only log in with one user name.
What's the difference between deactivating and deleting my account?
- **Deactivating**: Temporary. Your account is hidden, you can't post or comment, and your profile is invisible—but your data stays intact. You can
Posts

Most asked questions
View allHow do I create a post?
Go to any Campfire you've joined and click the "+" button or "Create Post" option. Choose your post type (question, story, poll, quiz), write your
Can I edit my post after publishing?
Yes, within 24 hours of posting. Click the three dots on your post and select "Edit." After 24 hours, posts are locked to maintain conversation
Can I delete my post?
Yes, anytime. Click the three dots on your post and select "Delete." Once deleted, it's gone permanently—you can't undo it. Comments on your post
Security

Most asked questions
View all How does Kofuku protect my anonymity?
- No real names or profile photos required—ever
- Your posts aren't linked to your email or any identifying info
- We don't track your location or
Is my data encrypted?
Yes. All data transmission is encrypted using industry-standard SSL/TLS protocols. Your account information and activity are stored securely with
Who can see my email address?
No one. Your email is only used for account recovery and important notifications (if you opt in). It's never displayed publicly, shared with other
Account

Most asked questions
View allAre you guys Launching an App?
Yes, of course - our app is already live.
Join to see what people are talking about, right now!
Still not able to find answers?
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